# Multi-expert dialog

In the SimInsights Conversational AI (SCAI) architecture, conversational skills are called experts. There are often many experts within each application built on this architecture, hence the term multi-expert. Expert is responsible for a specific skill (or behavior) exhibited by the Conversational AI. For example, you might have an expert which provides help with using the application, another expert that guides the user through a task and a third expert that takes verbal notes. The SCAI multi expert dialog engine automatically activates the right expert for the right input. While each expert is often very simple to implement, together they can form a highly capable conversational AI.


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