For the complete documentation index, see llms.txt. This page is also available as Markdown.

Subscription and seats

Your plan, billing, and sharing seats with colleagues.

Your plan lives at Settings > Subscription: which plan you are on, whether it is active, how many seats are in use, how many learners it covers, and when it renews or ends.

Manage billing opens the billing portal to change payment details or cancel. After canceling, access continues until the end of the paid period. Manage billing only appears if you purchased your subscription through Stripe. If you purchased by invoice (fixed contract), contact support@siminsights.zendesk.com.

Sharing your plan

A plan with more than one seat can be shared. Under People on this plan, Invite takes a colleague's or student's email and sends them an invitation. Once they accept they have the plan's access, including Skillful. Remove takes a seat back and removes their access.

Important: Before sharing your plan with another person, make sure they have already created a HyperSkill account with that email.

If you received a seat invitation to a plan, it appears under Shared with you on the same page. Press Accept.

If your organization has a plan and you still see Buy simulation in Skillful, you probably have not been given a seat yet. Ask whoever manages the plan to invite you.

Last updated